Billing and Subscription
Payment details and information.
As of December, RunCloud will only support payment methods via Stripe via VISA or Mastercard. Scroll down to the Billing section and select Payment Meth...
Tue, 22 Feb, 2022 at 10:00 AM
RunCloud does not allow you to add any extra credit towards your subscription and will charge you once per month to keep your subscription active.
Wed, 16 Feb, 2022 at 1:17 PM
Located in the Billing section at the top right, you may add, edit, or delete your Payment methods. You may add up to five payment methods (Credit Cards [...
Tue, 22 Feb, 2022 at 10:07 AM
On the very top right of the screen, click the dropdown menu and select Billing. On this page, you will be able to add or change your subscription to Fr...
Tue, 22 Feb, 2022 at 10:06 AM
Click on the Settings on the top right hand side of your screen. Next scroll down the menu on the left hand side and click Subscription. Scroll down...
Wed, 16 Feb, 2022 at 1:18 PM
We understand that mistakes happen or you may have been busy, but did not want to renew your subscription. If your service was set to renew and you wan...
Wed, 16 Feb, 2022 at 1:21 PM
RunCloud uses Stripe as a third-party payment processor to charge your credit or debit card and does not keep any details about your payment information. ...
Wed, 16 Feb, 2022 at 1:22 PM
You may use a VISA or Mastercard credit card directly through our service via Stripe or you may use Top-Up via Paypal. NOTE: RunCloud will never ask you...
Tue, 22 Feb, 2022 at 10:07 AM
Your payment is secured through Stripe and Paypal for Top-Up Credit. We take your privacy very seriously which you can read more about in our Privacy Po...
Tue, 22 Feb, 2022 at 10:07 AM
Top-up Credit is an alternative form of payment if you do not have access to a credit card that is VISA or MASTERCARD that will serve in place to pay your m...
Thu, 20 Jan, 2022 at 2:43 PM